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Terms & Conditions

Customer Service Level Agreement

To contact Precedent's support team regarding an issue, please use our support email address:

For all urgent enquiries, please call our London studio on 020 7426 8900.

Precedent aim to respond to all non-urgent queries within 3 business days. 
Abuse Email

If you are experiencing domain-related issues, such as phishing scams or spam e-mail, please let us know by emailing
Complaints Process

If you wish to register a complaint relating to .uk domain names, you are also able to make a formal complaint about a registrar to Nominet here:

For anything else, please contact our London studio or your assigned account manager, as applicable.

.uk Domain Terms and Conditions

Nominet Terms and Conditions can be reviewed in full on the Nominet website: