We believe in long-term partnerships with our customers. Many have worked with us for over a decade. This means that the little details are just as important as the big ideas. We spend as much time obsessing about how to deliver world class hosting environments and provide on-going support and maintenance, as we do about delivering world class designs and intuitive websites. We provide support every step of the way to enable our clients to achieve their digital vision.
Unique amongst digital agencies, we have owned and operated our own ISP for over a decade. We have in-house hardware and systems administrators, who beyond what you’d expect of any highly trained and experienced systems manager, also have very specific expertise in our core content management solutions and integration approaches. We can offer 24x7 support, automated monitoring, pro-active maintenance and upgrade programmes, as well as high end resilience, disaster recovery, load balancing, caching and international delivery.
We work with customers to plan long term programmes of work, rather than risk tactical project deliveries that can easily become dated or unsupported. Ideally we will establish a programme oversight work stream with you, that regularly evaluates success against agreed KPI’s, reviews strategic roadmaps, undertakes small but frequent optimisation and enhancement sprints alongside a longer-term strategic programme of project deliveries. This is often supported by design, and development support retainers.
If you are an existing client requiring hosting support please contact Precedent's London office on: +44 (0) 20 7426 8900